Contact Us

 Need to reach us? See below for contact information.

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Obtain Benefits information, Claims Inquiries, Provider Referrals, Forms or request an Authorization/Registration. All e-mails are submitted to our secure group mailbox for your protection. We will respond to your request within 24 hours.


EAP Member Support & Customer Service Inquiries

Call the number on the EAP member website or your EAP wallet card, or call 1-800-646-9923.

Hearing impaired members, please call 1-866-726-1785.


Managed Behavioral Health (MBH) Member Support & Customer Service Inquiries

Claims issues: 1-800-444-4281
Appeals of denied authorizations or claims: 1-888-426-0028
Authorizations, referrals, customer service:
  Covered California members: 1-800-977-7534
  Cover Oregon members: 1-800-977-7592
  Members enrolled through the Health Insurance Marketplace in Arizona: 1-800-977-7536

For all other issues, call the number on your ID card or call 1-888-327-0010.

Go to the MBH member section of this website for details.


Provider Inquiries

Please visit the Provider Portal for provider contact information.


Interested in MHN products, services or partnership opportunities?

Call (800) 327-7526, email us at productinfo@mhn.com or complete our online Request a Quote form.


Website Feedback or Marketing Inquiries

Email us at marketing@mhn.com.


MHN's Corporate Headquarters

2370 Kerner Blvd.
San Rafael, CA 94901
1-800-327-2133


Media Inquiries

Please visit Health Net's Newsroom: http://newsroom.healthnet.com/