Centene secure email

Beginning August 5, 2018, Secure Messaging is changing to Centene Secure Email. Secure Messaging will no longer be available for our clients & business partners to create new emails; however, you will be able to receive, view and reply to emails sent from MHN through Centene Secure Email.

We are committed to respecting our members and business partners' privacy and protecting sensitive health information. That is why we've developed our Centene Secure Email tool exclusively for communications regarding confidential financial and business matters as well as legislatively defined Protected Health Information (PHI and ePHI) and Personally Identifiable Information (PII). Such matters can include, but are not limited to, the following:

To send a secure message, please use one of the following methods:

FAQs and Support

If you have any questions about accessing Centene SecureEmail or the Secure Messaging archive, please read our Centene secure email FAQs or contact one of the Customer Support groups listed below.


Members' Website

Provider Portal

MHN Government Services

Customer Support:

Email our Member Support Team or call (800) 646-9923

Customer Support:

Email us via our online form or call (800) 541-3353.

Customer Support:

Government Personnel and MOS Consultants should email our Admin Support Team.

MFLC Consultants/Providers should email our Professional Relations Team.

Or you can call MHN/MHNGS Corporate Headquarters at (800) 327-2133