Need to reach us? See below for contact information.
Call the number on the EAP member website or your EAP wallet card, or call 1-800-646-9923.
Hearing impaired members, please call 1-866-726-1785.
Claims issues: 1-800-444-4281
Appeals of denied authorizations or claims: 1-888-426-0028
Authorizations, referrals, customer service:
- Covered California members: 1-800-977-7534
- Cover Oregon members: 1-800-977-7592
- Members enrolled through the Health Insurance Marketplace in Arizona: 1-800-977-7536
For all other issues, call the number on your ID card or call 1-888-327-0010.
Go to the MBH section of this website for details.
2370 Kerner Blvd.
San Rafael, CA 94901