Secure Messaging Center

Secure Messaging has changed to Centene Secure Email as of August 5, 2018. 

Please note: Access to the MHN portal is not impacted by this change.

Centene secure email

In our ongoing commitment to privacy and protecting sensitive health information, we have updated the Health Net Secure Messaging system. The new tool, called Centene Secure Email, will support the transfer of confidential matters, including protected health information (PHI and ePHI) and personally identifiable information (PII). Such matters can include, but are not limited to:

  • Benefit information such as claims or premium queries
  • Medical management, including matters related to behavioral health or chronic illness.

To send a secure message, reply directly to the message you received from our Centene, Health Net or MHN representatives.

FAQs and Support

If you have any questions about accessing Centene SecureEmail or the Secure Messaging archive, please contact one of the Customer Support groups listed below.

Members Website

Customer Support:

Email our Member Support Team or call (800) 646-9923

Provider Portal

Customer Support:

Email us via our online form or please contact us at