Deductibles and OOP Maximums
Member rights regarding deductible and out-of-pocket (“OOP”) maximum accrual balances, for Managed Health Network behavioral members in groups whose contracts were issued, amended, or renewed on or after July 1, 2022:
You have the right to receive written deductible and out-of-pocket maximum accrual balances, if any, for each month in which you receive services, until the accrual balance reaches the full amount. MHN will mail these to you.
You have the right to opt out of receiving these balances in writing, and to receive the balances electronically instead. Send your request to
MHN
P O Box 989730
West Sacramento, CA 95798
You have the right to opt back in to receiving these balances in writing, at any time. Send your request to
MHN
P O Box 989730
West Sacramento, CA 95798
You have the right to receive up-to-date deductible and out-of-pocket maximum accrual balances, if any, at any time, by calling the MHN phone number on your ID card or 1 888-327-0010.