Contact Us
For immediate crisis support, or for information about your EAP services, including emotional health or work and life consultations, please call:
(800) 539-4026
TTY users call 711.
Obtain information, claims inquiries, provider referrals, forms or request an authorization. All emails are submitted to our secure group mailbox for your protection. We will respond to your request within 24 hours.
Technical Support
For technical support, please email or call our MHN Online Member Support Team at:
membersupport@mhn.com or (800) 646-9923.
Corporate Headquarters
MHN
P.O. Box 10697
San Rafael, CA 94912
Complaints or Appeals
For EAP members who wish to view information regarding submitting complaints or appeals, please use the following link: Learn more about appeals and complaints
If you are a California resident, the process is governed by law, and you can additionally file an appeal or make a complaint online in either Spanish or Chinese.