Contact Us

For immediate crisis support, or for information about your EAP services, including emotional health or work and life consultations, please call:

(800) 539-4026
TTY users call 711.

Obtain information, claims inquiries, provider referrals, forms or request an authorization. All emails are submitted to our secure group mailbox for your protection. We will respond to your request within 24 hours.

Technical Support

For technical support, please email or call our MHN Online Member Support Team at:

membersupport@mhn.com or (800) 646-9923.

Corporate Headquarters

MHN
P.O. Box 10697
San Rafael, CA 94912

Complaints or Appeals

For EAP members who wish to view information regarding submitting complaints or appeals, please use the following link: Learn more about appeals and complaints

If you are a California resident, the process is governed by law, and you can additionally file an appeal or make a complaint online in either Spanish or Chinese.

View in:  Chinese  |  Spanish